Test the signal you will actually use
Coverage maps are a starting point. Reception at the addresses and times that matter is better evidence.
Prepare the test
Coverage maps are a starting point. Reception at the addresses and times that matter is better evidence.
Interpret the result
Use the official provider information to confirm the detail that applies to your device, location and agreement. Keep dates, product names and account references together so a later answer can be checked.
Repeat fairly
Use the official provider information to confirm the detail that applies to your device, location and agreement. Keep dates, product names and account references together so a later answer can be checked.
Put it into practice
- 1.Test the important locations.
- 2.Try ordinary calls and data.
- 3.Record the time, device and result.
We explain what to check. Your provider confirms what applies. Never share passwords, payment credentials, one-time codes or PACs with this guidance line.
0330 059 9863