Assess mobile and fixed home internet
Phone data and a fixed connection can solve different problems, especially for uploads and busy periods.
Fixed connection questions
Phone data and a fixed connection can solve different problems, especially for uploads and busy periods.
Mobile connection questions
Use the official provider information to confirm the detail that applies to your device, location and agreement. Keep dates, product names and account references together so a later answer can be checked.
Backup planning
Use the official provider information to confirm the detail that applies to your device, location and agreement. Keep dates, product names and account references together so a later answer can be checked.
Put it into practice
- 1.Phone data and a fixed connection can solve different problems, especially for uploads and busy periods.
- 2.Check the exact product, agreement and date involved.
- 3.Confirm the current position with the official provider.
We explain what to check. Your provider confirms what applies. Never share passwords, payment credentials, one-time codes or PACs with this guidance line.
0330 059 9863